Accountability
The DCTA Board and employees hold themselves accountable to their constituents and are committed to being exemplary stewards of public resources.
Commitment
The DCTA Board and employees are committed to working collaboratively to deliver the components of the Service Plan in a timely manner to serve the mobility needs of our customers.
Excellence
The DCTA, in the pursuit of excellence, will consistently offer innovative, effective, and quality public transportation alternatives that exceed customer expectations.
Integrity
The DCTA Board and employees shall conduct themselves in a manner that upholds the highest legal and ethical standards. We are uncompromising in our commitment to truth, honesty, and openness in all relationships and interactions.
Respect
The DCTA believes that all customers are important and all employees add value; and we will treat customers and employees with dignity and esteem.
Safety
The most important commitment of the DCTA is safety through the strict adherence to policies, procedures and ongoing employee training and professional development. |
