Public Information Requests

The Texas Public Information Act (formerly the Texas Open Records Act) Chapter 552, Texas Government Code, establishes requirements for governmental bodies to respond to written requests for access and/or reproduction of public information.  The Texas Public Information Act does not require governmental bodies to create new information, perform legal research, or to answer questions.  The request must ask for records or information already in existence. The Denton County Transportation Authority will not comply with a standing request for information to be collected or prepared in the future.  Please be advised that there is a charge for copies of public information in accordance with State law.

How to Submit a Request

Because the Texas Public Information Act is only activated by a written request for documents, all requests for copies of records must be in writing.  Requests can be submitted in the following manner:

Mail request to: Public Information Officer, Denton County Transportation Authority, P.O. Box 96, Lewisville, Texas 75067
Fax request to: Public Information Officer at 972-316-6103
Submit "in person": 1955 Lakeway Dr., Suite 260, Lewisville, Texas 75057
Request for Public Information Form (PDF)

Email request: Complete the online form below to submit your request directly to the Public Information Officer
Request for Public Information (Online Form)

Should you choose not to use the prepared form, your request must include the following information:

  • Requestor’s Name  
  • Requestor’s Address  
  • Requestor’s Email Address  
  • Requestor’s Phone Number
  • Date of Request
  • Date of incident or document in question for which you seek information  
  • Specific name of the business or individual you are seeking information about.  If you do not have specific information, then explain the facts surrounding your request that will help narrow the scope of the search.
  •  How you would like your response sent (mailed, emailed, pick up in person).

For questions regarding this process, contact the Public Information Officer at (972) 221-4600 or openrecords@dcta.net.  

For more information on the Texas Public Information Act, please visit the Texas Attorney General website at www.oag.state.tx.us/open/og_faqs.shtml.