Commuter Vanpools

Commuter Vanpools are DCTA’s Vantastic new way of giving you a comfortable, cost-effective and convenient way to get to work. Ideal for groups of six to 15 people, vanpools reduce stress, help the environment and save you money. Today’s the day! To get started, fill out the Vanpool Interest Form, register on the Regional Rideshare website or call 214.688.8360 to find other interested vanpoolers in your area.

Vanpool Basics

What is a vanpool? A vanpool is a better way to travel to and from work. A vanpool is a group of six to 15 people who commute together on a regular basis in a roomy, comfortable van. One person volunteers to be the driver/coordinator of the vanpool and rides free. The riders share the cost of operating the vanpool. The vanpool group determines their daily schedule and route including one or more designated pickup locations, such as A-train stations or shopping centers. Ask your employer if they offer a qualified transportation or vanpool benefit.

Who owns the van? Enterprise Rideshare, which is contracted by DCTA, owns the vans and provides insurance, maintenance, repairs, license and registration.

Who does the driving? One member of the group will volunteer to become the primary driver.

What happens if the driver is sick or on vacation? Each van is allowed up to five alternate drivers who are subject to the same criteria as the primary driver. If the primary driver is unavailable, one of the alternate drivers would drive.

What is the commitment? The Enterprise Rideshare vanpool program is a month-to month arrangement. The driver would be required to provide Enterprise Rideshare a written notice 30 days prior to termination.

Monthly Lease Rate & Passenger Count

 Monthly Lease RateMinimum Passenger CountMaximum Passenger Count
8-Passenger Van$ 487.5068
15-Passenger Van$ 520.001015
Wheelchair Accessible Van$ 487.5058

Guaranteed Ride Home Program

The Guaranteed Ride Home (GRH) Program is intended to provide DCTA vanpool participants with a subsidized ride home in the case of an emergency or unexpected overtime on a day the person vanpooled to work. The program is an attempt to ease the concerns of some commuters using public transportation who are worried about how they will get home when an emergency arises.

Terms of Use

Eligibility:

  • Customer must be an active full-time member of DCTA’s vanpool.
  • Customer must have utilized the DCTA Vanpool the day of the request.

Level of Service Available:

  • DCTA vanpool participants may utilize the GRH Program during scheduled workdays at times which the van is not scheduled to operate.
  • Each customer may use the GRH Program up to four (4) times in a 12 month period.
  • DCTA will reimburse up to $50 per use.

Guaranteed Ride Home may be used for:

  • Personal illness during normal work hours
  • Family emergency during normal work hours
  • Unscheduled, employer mandated overtime

Guaranteed Ride Home may not be used for:

  • Getting to work
  • Traveling between worksites
  • Scheduled meetings or doctor’s appointments
  • Trips to the hospital in place of ambulance service
  • Weather, including snow or act of nature
  • Any other non-emergency trip during normal work hours

Reimbursement Request

Customers may seek taxi fare reimbursement by mailing in a completed Guaranteed Ride Home Reimbursement Request Form, a signed and dated taxi fare receipt and a copy of their government issued ID. DCTA vanpool participants will need to send in the name of their vanpool captain. All GRH reimbursement requests should be mailed to the following address:

Denton County Transportation Authority
Attn: Guaranteed Ride Home Program
PO Box 96
Lewisville, TX 75067