DCTA has various travel tools available to help riders get where they need to go safely and with confidence! Our travel tools make riding DCTA easier and removes the guesswork to allow you to receive real-time tracking information from our Transit Tracker, get up-to-date notifications when you sign-up for our Rider Alerts and much more!
DCTA’s Transit Tracker is a vehicle tracking system that provides passengers with access to real-time information for the DCTA A-train, fixed-route bus and shuttle services. Passengers can track vehicles via phone, online, text and free mobile application.
- More Information
The real-time information in DCTA’s Transit Tracker system is powered by Swiftly who generates schedule data in General Transit Feed Specification R package (GTFSR) format and real-time Automatic Vehicle Location (AVL) data (GPS trackers installed on agency vehicles). The Transit Tracker mobile app, web portal and homepage widget are provided by Transit.
Each DCTA vehicle that contains a GPS unit can be tracked by DCTA’s Transit Tracker to provide that specific vehicle’s arrival time. Riders will be able to access real-time vehicle arrival information on the A-train, Connect Bus System (Denton and Lewisville) and Campus Shuttles (University of North Texas and North Central Texas College).
- Phone (Voice)
The voice feature, powered by Swiftly, allows passengers to dial in for real-time prediction of a DCTA vehicle at a chosen stop. Passengers can call 940.243.0077, select the Transit Tracker option from the phone menu, enter the stop ID (located at each bus stop and A-train station), and receive an automated real-time update on the vehicle for that location.
The web feature, powered by Transit, enables passengers to access real-time vehicle location data from most web-enabled devices and desktop computers. Passengers can utilize the web feature or widget on DCTA’s homepage to search by address to find the nearest bus or train and its arrival time.
PLEASE NOTE: Users must enter their location information in the pop-up to receive local information. Once your information is entered, your computer will remember that location for all future uses.
Passengers can receive SMS messages using the text feature of DCTA’s Transit Tracker. It’s simple – just text the stop ID to 64255 to receive the estimated arrival time of the bus or A-train. Stop IDs can be found on bus stop signs and on the schedules at the A-train stations. Standard messaging rates apply.
- Mobile Application
Real-time information for DCTA vehicles will be available through the free Transit mobile application that can be downloaded from Google Play and Apple iTunes. Passengers will be able to see vehicle locations in real time, find nearby stops, and get step-by-step transit directions and notifications about when to leave for their next trip.
Make your opinion heard with the DCTA’s GORequest program that allows you to provide feedback directly to agency staff. DCTA encourages passengers to share their feedback online or with the GORequest mobile app to help enhance their experience.
Have a question or comment? Download the GORequest app available on the App Store or Google Play, or visit our GORequest page to send your feedback. A DCTA staff member will answer your question or address your comment in a timely manner.
HOW IT WORKS:
Using GORequest is as easy as open, select and submit. Once your report has been submitted, it will be sent to the appropriate DCTA staff member who can directly handle the request.
DCTA RESPONSE TIME:
All requests are reviewed within one week of the submittal, direct responses are sent to the passenger within two weeks of submittal and DCTA will even send you status updates along the way!
The GoPassSM app is loaded with amazing features like checking real-time trip planning tools, integrated maps, reload with cash and no need for credit/debit card to simplify your next trip! Plan ahead and avoid the hustle of having to wait in line to purchase tickets from ticket vending machines or the Downtown Denton Transit Center and purchase your fare straight from your mobile phone with just a click of a button!
HOW IT WORKS
Step 1: Download the app for iPhone or Android
Step 2: Register your device within the app
Step 3: Purchase tickets
Step 4: Activate tickets
All tickets are delivered to your phone as "Not Yet Activated." You can purchase tickets up to 60 days in advance of using them. You must activate your ticket before boarding and show the ticket on your smartphone to the bus driver or fare enforcement officer when required.
Sign up for customized DCTA Rider Alerts to receive up-to-date email notifications regarding services, programs and promotions and more. Take control of your subscription and customize the types of service updates and notifications you want to receive from DCTA.
- Flexibility: Allowing users to select specific DCTA services, routes, etc. in their subscription
- Details: Users can choose from a new, expanded topic list to meet their personal travel needs
- Customization: Offering Rider Alert delivery preferences, including instant, daily or weekly communications
- Major Service Suspension Notifications: Receive text message notifications for lengthy service suspension announcements