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DCTA 2019 Passenger Survey Reveals Rider Satisfaction with Agency Services and Staff

Passenger Survey Results
Many Denton County Transportation Authority (DCTA) passengers are enjoying the ride according to the agency’s recent biennial passenger survey that was released this past April to gather input from riders on their perspective on DCTA’s system. The survey was available online and on paper, as well as in English, Spanish and Hakha Chin. DCTA received a total of 2,629 responses which is equal to 20 percent of the average daily ridership for April 2019. The margin of error was 1.71 percent. DCTA presented the survey results to its board of directors during the June 2019 board meeting.
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DCTA Not Operating Service on Independence Day Holiday

DCTA Independence Day No Service

On Thursday, July 4, the Denton County Transportation Authority (DCTA) will not operate service in honor of Independence Day. The DCTA administrative office in Lewisville and the Downton Denton Transit Center (DDTC) will also be closed for the holiday. All DCTA services and business hours will resume as usual on Friday, July 5.

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