COVID-19 Update: Passengers can stay informed of current service and safety measures by visiting DCTA’s official COVID-19 web page and frequently checking the Center for Disease Control and Prevention (CDC).

DCTA Downtown Denton Transit Center Closure in Response to Novel Coronavirus (COVID-19) Health Emergency

DCTA Coronavirus Update

UPDATED ON JUNE 19, 2020

In response to the novel coronavirus (COVID-19) health emergency, the Denton County Transportation Authority (DCTA) will fully close the Downtown Denton Transit Center (DDTC) to the public effective Monday, June 22, 2020.

 

CUSTOMER SERVICE AVAILABILITY

DCTA’s Customer Service team will remain available by phone to assist passengers with questions at 940.243.0077. The agency encourages riders to sign up for Rider Alerts and follow DCTA on Facebook and Twitter to receive real-time information regarding facility closures and service modifications.

 

FARE PURCHASE OPTIONS

Individuals needing to purchase passes can do so with the following options:

DCTA is still accepting cash fare on buses. For more information on purchasing fare, visit the agency’s fare page.

 

LOST & FOUND POLICY UPDATE

Customers will still be able to pick up lost and/or misplaced items with the closure of the DDTC. If an item is located in lost and found based on the description provided over the phone, DCTA’s Customer Service team will coordinate with that individual for pickup. For more information, visit DCTA’s Lost & Found Policy page.

 

Thanks for your patience as DCTA works to protect its passengers and employees. For more information about DCTA updates during the COVID-19 health emergency, click here.

For direct media inquires, please contact:

Adrienne Hamilton,

Senior Manager of Marketing and Communications

Direct Line: 972.316.6114

Mobile: 214.497.6166

Email: ahamilton@dcta.net

Kayla Laird,

Communications Coordinator

Direct Line: 972.315.6124

Mobile: 469-647-0071

Email: klaird@dcta.net